How do we add value?

... by helping companies to improve their ways of working. The result is that the effort they put into business planning is not wasted.

We are experienced in:

• alignment of company-wide systems, procedures and organisation with business plans;
• IT advice, including software package selection and implementation;
• implementing "office" computer systems and databases;
• working at the customer and supplier interfaces, including definition of product or system requirements, customer support;
• bringing process quality to ISO9001 and Investors in People standards;
• product support, including new product feasibility studies, meeting EN standards, and user guide authoring.

We emphasise objectives, systems and performance measures which span the company and combine to enable business plans to be met. We motivate by persuasion, complemented by a hands-on approach to implementation. Clients are drawn from many sectors.

Duncan Bremner

Principal consultant, in practice since 1991, specialising in improvement of operational business efficiency. Advises on systems and processes, management information, and quality management.

Motivates by persuasion, complemented by a hands-on approach to implementation. Offers wide technical appreciation and understanding, and an investigative and innovative approach, backed by communication and follow-through at all levels. Has carried out improvement projects in companies of all sizes, and offers a wide range of problem solving and system design skills.

A chartered engineer, IRCA-trained Quality Auditor, and approved Investors in People Advisor. Listed on the National Business Link Consultants Register.

Associated Companies

Gordon Kirk Limited

• consultancy in Information Technology and related areas, and
• programming and Web design.

Highgrade Resources Limited (Hong Kong)

• consultancy on quality management programmes
• management development training
• supplier sourcing and quality assurance (far eastern souces of supply)